Our digital solutions process
We are, always, 100% results oriented. That means we’re focusing on create digital web solutions that bring the best possible return on investment to you and your business. Discover how this influences our process, products, and services.
From our first meeting, we’re focused on partnering with you to find the best website solution for your business. We’ll outline your goals and—through our expertise—often end up helping to shape them. We listen and advise to ensure the result combines your knowledge of your business with our knowledge in the digital arena. This ensures we embark on the journey with you, not ahead of you.
Anyone could take a guess at what your users want, or what your employees need, but we don’t guess at FutureLab! We back up our insights with analysis of real data. We use many tools, including your website statistics, heatmapping, user recordings, and even interviews with your employees to understand what digital resources they need to support their work. Ultimately, we use this data to help shape the product we deliver to you, and ensure it aligns with your business needs.
We collect all your marketing materials and brand guidelines to create a unique online presence that is instantly recognisable to your customers. If you don’t already have comprehensive branding or you’re looking to innovate, don’t worry – we can help with refreshing or completely re-designing your brand.
Day one of your digital platform “going live” is not the end of our web process. Rather, it’s the beginning of a new stage in the journey. From monthly monitoring, regular reports, or ongoing support, we’re here to assist you and support you in the long term. Additionally, if you’re looking for SEO or digital marketing prowess, we have excellent partners who specialise in website writing, optimisation, and content-driven marketing.
Our leadership team
We’re successful in the digital solutions industry because we’re client-focused. We know what we’re doing. When we talk to you, we see it as an opportunity to do something entirely new and innovative, bringing your business’ online presence to the next level in a way that suits you. In other words, we do much more than the bare minimum. That’s what sets us apart.
Check out the team that makes FutureLab what it is.
In our busy office, Bernard tackles problems to ensure we can support your business by solving your problems through consulting and suggesting. With that, Bernard also manages other scopes of FutureLab, ranging from database creation and administration to copy-writing.
Ralf has exceptional skills to explain very technical details in an easy and understandable way. With his university degrees in both computer science and marketing, he focuses on tailoring the right product for the customer and translating it into technical specifications for our inhouse development team.